What a wonderful little boutique experience! The staff made me feel welcomed, and the location was perfect for exploring. My room was spacious and comfortable with beautiful art and lush gardens. The breakfast options were delicious and filling, and I loved the rooftop view of the lagoon. 🌅

Casa Chukum is a haven for foodies! The breakfast menu is a treasure trove of Mexican and American favorites that set me up for the day. Don’t miss out on the refreshing boat ride with Captain George. it’s the ultimate way to experience Bacalar. Plus, the staff are incredibly warm, making you feel right at home!

I would've loved if they had milk for coffee, but a quick run to the corner store fixed that for just a buck. The street parking can be a bit quirky, but we found spots without a hitch—nothing that dimmed the experience here!

Can recommend for a brief retreat

Cozy room, friendly staff, the outdoor swimming pool is perfect for relaxing after a day of exploring while being conveniently located just a short walk from restaurants and the lake.

Nothing to be said

The lagoon served as the main attraction, offering stunning views and a great escape from the usual hustle. The layout of the hotel provided a cozy feel, making it easy to unwind after a day of exploration.

The pool area didn’t look well-maintained, and we opted to skip it altogether due to cleanliness concerns. Noise from nearby bars persisted late into the night, particularly on weekend nights, disrupting sleep. The fridge in the room was quite loud, further impacting our comfort. Additionally, the outdated room condition left much to be desired, with issues like a poorly designed bathroom and damp environments that made our towels feel musty.

Quaint decor and a cozy pool made it an lovely experience. The local vibe added to the charm. Loved the adorable cats roaming around!

We enjoyed the relaxing hammocks and clean, modern room with a nice shower, but the pool wasn't as clear as we expected. Overall, would definitely stay again!

Perfect retreat for chill vibes

We had such a relaxing stay! The outdoor garden is just gorgeous and perfect for lounging around. The staff were super helpful, and I loved the breakfast options, so many yummy choices for just 150 pesos. The only bummer was the parking can get tight during busy times but still not a deal breaker for us.

Absolutely loved our stay! ! So peaceful and homey, such a delightful ambience.

great stay with a few minor hiccups

The staff's friendliness made a significant impact on our stay, and they were always willing to assist. Our room had an amazing garden view that added to the relaxing atmosphere. The location was ideal, close to both the lake and the center without requiring any transportation.

However, the parking situation was a bit tricky at times.

The personal approach of the staff was incredible, providing genuine hospitality throughout the stay. The garden setup created a peaceful environment to unwind, and the breakfast selection featuring a variety of hot options was a delightful way to start each day. However, parking was challenging at peak times, and the noise from nearby bars disrupted some evenings. Additionally, the pool area could benefit from better maintenance to enhance the overall experience.

Fast wifi and great outdoor pool, but no pet-friendly options.